Total CSR is a training platform first and foremost. We offer hiring tools as well so that agencies can find new talent from outside the insurance industry, train them to full competency more efficiently and effectively, and see their service staff thrive. Networks often benefit from our product because every agency is hiring these days, and having new hires who are trained ineffectively can damage the network. Without Total CSR’s training, a network’s E&O coverage is impacted, they can’t write as much business, and the relationship they have with their carriers can be damaged as well, depending on how costly the mistakes these new hires make can be.

Company Highlights:

• Practical new hire training – This goes beyond coverage knowledge to actual job function and duties.
• Hiring Tools – Our ATS is included with each package, so our agencies have the option to hire and assess candidates directly from our platform.
• Assessments – We provide both compatibility and insurance assessments that can be taken an unlimited number of times by both candidates and employees.